ABCDEFGHIJKLMNOPQRST
1

mhellen46@yahoo.com
2
TRALSEkhalin_mommad@yahoo.com
3
SingleClick86666278957am - 11pm ESTme.9898@yahoo.com
4
20GB$4.99/mo49.99/yrPVZ
5
50GB$7.49/mo$79.99/yr
6
100GB$10.99/mo$131.88/yr
7
8
Minimum system requrementsTV Supporthttp://it-ebooks.info/book/1084/- Windows 8 for dummies
9
Windows Based PC8002683404
10
Windows XP or Newer
11
1GHz CPUTAIS Tablet
12
80GB of HDD space8888112937
13
14
TABLET
15
23W - 11 HOURS33W - 16 HOURS
16
17
TCL
18
19
NOPay, No Supportsupport.toshiba.caHow to?CALL FLOWHi! My Name is Kyle can I have your laptop's serial number please?Name
20
TCL NumberBSPshoptoshiba.ca$29.95OpeningPhone numberTCLL2Queue
21
8003660378No SN, No SupportProductOpenStatus
22
5970010 TCLLMIOSNo ValueAssign
23
5970200 TAISOutboundWarranty1-3 business days
24
5970204 CRL TAISTabletsINOnsiteTCLL3 1-3 BD
25
Ninja/FantasticTroubleshooting
26
https://mtpwebmail.teleperformanceusa.com/imp/login.phpNPSClosingSupport website
27
TOSWin 8 surveys
28
http://forums.toshiba.com/tshb/attachments/tshb/brd_mod_team/101/1/131114ForumsMod-TOSviolations.jpgWarm transfers
29
RESET HOLETriage Tools
30
zQuickfix
31
Aarons
32
33
1-3 business daysCRLCRU ITEMS L2ALWAYS OFFERDEPOTOOW/IN HW
34
3-5 business daysCall backRACD18006630378
35
4-5 Cx callingRefer to SUP
36
37
TAIS CALLTCL CALLDepot ProcessBefore transferringL2
38
if TCL unit from USif TAIS unit from USEASTWESTVerify the address
39
1 UPS1 UPS
40
IW/SW = supportOOS = Soft Dev2 Preferred Courier2 Preferred CourierRepair status
41
IW/OOS = TLESW = Free support3 Required Box3 TCLL2Set expectationEastWest
42
Sitel Expert Care 888-933-0322 4 Drop Box4 TCLL21-3 BD call backsupport.toshiba.ca/support/depotTransfer to TCLL2
43
HW = Refer to TRSDrop off 10-12pm 1-4pm Pacific
44
IN/HW = TCL DepImportant numbers / WebsiteRACDTCL Service/Open
45
Online Sales1800-TOSHIBA18008674422Offer assistance
46
5970204 CRLWarrantytinyurl.com/tclwarrantyCreating RACDas long as IW
47
5970010 TCLtinyurl.com/gedbpublicX9 SN - present<- recovery creator
48
5970200 TAISSupport Websitesupport.toshiba.caToshiba Copier/Fax19052583658
49
8556416920 NEW CRL TAISDepot processBALIW!Microsoft Canada8775682495Informed Cx that they can createa RACD
50
Toshiba Television Canada / DVD18002683404Canon Support1-866-226-6634 Cx said he would like to get a disc instead
51
told Cx that the RACD would cost for $45 (5-10 BD)
52
53
SHORTCUTS BY ANCIENT Very OLD MAN CHRIS
54
gg.gg/topenpsNPS
55
gg.gg/tpccmsCCMS
56
gg.gg/tdtrackTD TRACKER
57
gg.gg/tpsahodCLICKPAYkb.toshiba.com/98082971
58
gg.gg/calendar2013 US CALENDARkb.toshiba.com/98083978
59
gg.gg/timezoneUS TIMEZONE
60
gg.gg/stopwatchONLINE STOPWATCH
61
https://support.toshiba.com/support/serviceUnitVerificationCRU?orderType=CRU&cruResultKeyword=bad_ac_adapter&cruEntryPoint=not_chrgCHARGER REPLACEMENThttps://docs.google.com/forms/d/1L5GviGHbjToKM3BO2lDz-BOGwZEpBjoLTRpqiu2Jc0Y/viewform-Outbound tracker
62
https://support.toshiba.com/support/serviceUnitVerificationCRU?orderType=CRU&cruResultKeyword=bad_battery&cruEntryPoint=no_hold_chrgBATT REPLACEMENT
63
gg.gg/cruhddHDD REPLACEMENT\\phl05-file\Departments\Operations\Toshiba\TOSHIBA CLIENT UPDATES-Windows 8.1
64

5970204 - CRL
65
http://www.tomshardware.com/reviews/windows-8-review,3334-4.htmlSetting up the Win 8 after Recovery or for first time use
66
http://www.tomshardware.com/reviews/windows-8-review,3334-4.htmlWINDOWS 8 initial setup screen
67
https://docs.google.com/forms/d/1L5GviGHbjToKM3BO2lDz-BOGwZEpBjoLTRpqiu2Jc0Y/viewformOutbound tracker
68
69
https://aps2.toshiba-tro.de/kb0/HTD3101Z30000R01.htmSynaptic Touchpad Settings
70
http://www.mytoshiba.com.au/products/education/resource-centre/hints-and-tips/notebooks/function-keys/Function Keys Below Models of 800 Series
71
http://forums.toshiba.com/t5/Drivers-and-Utilities/Webcamera-Application-Satellite-C655-S5512/m-p/499257#M18507-Webcamera Installer for Customized NB
72
http://news.cnet.com/8301-10805_3-57457967-75/how-to-bypass-the-windows-8-log-in-screen/- Removing the password screen
73
Error code on webpay transaction15004-CVV15005-no funds/card blocker15006-incorrect expiration date10527-incorrect cc number
74

75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
Team,
98
I am seeing high absenteeism in our Cluster and may I remind everyone that only a few are contacting me either thru call or SMS.
99
100
I have reminded everyone since the beginning of time that if ever you will be absent for whatever purpose, please call me (not text, or leave an SMS if I am not picking up my phone) so that I will have an answer every time WFM/MC will send out report for Attendance Verification.