A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | |
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1 | Date | Timeframe | Source | Issue/Changes | ||||||||||||||||||||||
2 | 1/26/2015 | on-going | Twitter/Facebook | Order cancellation for Belkin Cycling gears | ||||||||||||||||||||||
3 | 1/30/2015 | closed | 11:21 PM 1/30/2015 11:27 PM 1/30/2015 - Internet outage | |||||||||||||||||||||||
4 | 2/1/2015 | closed | All | LSW Outage - February 1st, 2:00AM - 3:30AM UTC causing breached posts | ||||||||||||||||||||||
5 | 10:30 AM 2/3/2015 | on-going | Q&A | Over quota error when opening Q&A - manual answer | ||||||||||||||||||||||
6 | Fri, Feb 6 2015 10:41pm | closed | Intermittent internet connection - Ticket #673166 | |||||||||||||||||||||||
7 | 2/7/2015 18:26:00 | closed | Sluggish Internet Connection - Ticket #674008 | |||||||||||||||||||||||
8 | 2/9/2015 | closed | Added RE4100W Amazon and Linksys Store Codes on Review Console | |||||||||||||||||||||||
9 | 12:07 AM 2/11/2015 PST | closed | As of 12:07 AM 2/11/2015 PST, the Linksys community is under maintenance. - No announcement | |||||||||||||||||||||||
10 | 2/10/2015 | closed | Community | WEMO Community Maintenance - Feb. 10th that will start at around 2 or 3am PDT | ||||||||||||||||||||||
11 | 1:15 AM 2/13/2015 | on-going | Reviews | Added WEMO by Belkin in Reviews Console | ||||||||||||||||||||||
12 | 2/13/2015 | closed | Filed helpdesk for intermittent internet connection ā Ticket #666706 - https://helpdesk.concentrix.com/view.php?id=666706 | |||||||||||||||||||||||
13 | 2/16/2015 | AP Alert Notification | Netcam and WEMO ā Users reporting seeing multiple netcams that they do not own in their WEMO App list. | |||||||||||||||||||||||
14 | 2/17/2015 15:00:00 | closed | Power Outage | 30 minutes power interruption | ||||||||||||||||||||||
15 | 1:50 AM 2/26/2015 | closed | Downtime | 10 minutes downtime | ||||||||||||||||||||||
16 | 6:11 PM - 4 Mar 2015 | open | Link: https://twitter.com/sol/statuses/573325832183287809 | |||||||||||||||||||||||
17 | 4:30 PM - 4:57 PM | closed | Downtime | No internet connection | ||||||||||||||||||||||
18 | Mar 07, 2015 - 16:42 PDT | closed | Linksys Smart Wi-Fi service outage - https://linksys.statuspage.io/incidents/p4lrv6wzc5s5 | |||||||||||||||||||||||
19 | 3/9/2015 13:09:00 | Closed | Downtime | Our www.linksys.com web site is currently down. Services stopped responding at approximately 12:50 pm Pacific time. This does not include http://store.linksys.com or the POE interface. Investigation is in progress and we will advise when we have further information. | ||||||||||||||||||||||
20 | 3/20/2015 | Closed | Upgrade | New WEMO Firmware as of 3/20/2015 | ||||||||||||||||||||||
21 | 3/31/2015 | Closed | Uptime | Reviews went in Lithium Social Web one by one. | ||||||||||||||||||||||
22 | 4/5/2015 | Closed | Uptime | 300 reviews went LSW in bulk. | ||||||||||||||||||||||
23 | ||||||||||||||||||||||||||
24 | 4/10/2015 18:00:00 | Closed | Server Migration | Netcam Server Scheduled Maintenance - Server Migration 4-10-2015 18:00 PDT - Apr 11, 00:00 PDT | ||||||||||||||||||||||
25 | 4/28/2015 | closed | Reviews Console | Added EA8500 and WRT1200AC | ||||||||||||||||||||||
26 | 4/29/2015 | closed | Reviews | Amazon Reviews are being engaged via RankPeek due to a system maintenance. | ||||||||||||||||||||||
27 | 5/5/2015 | Closed | Reviews | Reviews went in to Lithium at 9AM MNL | ||||||||||||||||||||||
28 | 5/6/2015 | Pending | Reviews | WEMOthat community posts falling under Default Work Queue. | ||||||||||||||||||||||
29 | 5/7/2015 | Closed | Lithium Social Web is currently experiencing an issue with Twitter. Agents may intermittently be unable to respond to tweets. We are investigating and will update the status of this incident the moment we have more news. | |||||||||||||||||||||||
30 | 5/11/2015 | Closed | Internet Connection | We have a slow internet connection today - Support ticket request no. 821202 created | ||||||||||||||||||||||
31 | 5/12/2015 | Upcoming | Belkin.com site maintenance | 7pm Maintenance | ||||||||||||||||||||||
32 | Tuesday, May 12, 2015 10:29 PM | On-going | LSW Maintenance | Received an email from Lithium. | ||||||||||||||||||||||
33 | 3:25 AM 5/13/2015 | Closed | Linksys Website downtime | Ok after 10 minutes | ||||||||||||||||||||||
34 | 5/13/2015 | Closed | Linksys Bazaar Voice Account | "Please use this account and catch up on the reviews needing engagement. Prioritize RE6700, EA8500, WRT1200AC and WEMO reviews." - Vince | ||||||||||||||||||||||
35 | 5/13/2015 | Closed | Belkin Site Downtime? | We are having a problem with the Belkin website (1:03 AM 5/14/2015). The Belkin page displays a white screen whenever we click on a product. Keyword searches, even those known-to-work keywords, return zero. Email from Zerabelle Gonzales | ||||||||||||||||||||||
36 | 5/15/2015 | Closed | Rankpeek Reviews in LSW | Hi Team, Please close all Rankpeek reviews in LSW as IRRELEVANT. Letās stick to the current process we have in answering all reviews until further notice. Thanks a lot! - Chellsy | ||||||||||||||||||||||
37 | 5/22/2015 | Closed | Mined WEMO Reviews Glitch | We encountered a glitch on the Amazon Reviews. Some of the replies posted does not appear on the page. I have to back track every now and then to ensure that the reply was still on the page. Please check the screenshot of the posted reply which disappeared after I refreshed the page. | ||||||||||||||||||||||
38 | 5/26/2015 | Closed | EA8500 reviews not mined | Hi Vince, The code has been deployed and there are new Amazon reviews coming in to the community. Please let us know if there is any issue. Thanks. Zoe | ||||||||||||||||||||||
39 | 5/28/2015 | Closed | Lithium ReleaseĀ 15.4 Upgrade Staging | We are pleased to inform you thatĀ Linksys is scheduled to be upgraded to Lithium ReleaseĀ 15.4. We are planning to upgrade your Stage environment on May 28 and then will upgrade Production onĀ June 2 during your local, standard maintenance window. TheĀ 15.4 release notes will be published to our Release Notes Blog. | ||||||||||||||||||||||
40 | 6/2/2015 | Closed | Lithium ReleaseĀ 15.4 Production Upgrade | |||||||||||||||||||||||
41 | 6/2/2015 | Closed | Linksys.com Site Down 6/2 8pm-10pm PST | |||||||||||||||||||||||
42 | 6/1/2015 | Closed | RankPeek Reviews in Lithium - Integration/Engagement Test | |||||||||||||||||||||||
43 | 6/3/2015 | Closed | Release of WEMO Support for CREE lighting products | āWeMo has not started to officially support the Cree bulbs and all announcements so far have been around a corporate partnership. We are working right now to ensure full compatibility but unfortunately users will have to wait until this is announced (expected in the next 6 months) to use Cree bulbs on the WeMo platform. There is no workaround in the short term.ā | ||||||||||||||||||||||
44 | 6/5/2015 | Closed | Linksys Smart Wi-Fi Intermittent Remote Access | We are currently experiencing Intermittent Remote Access issues with the Linksys Smart Wi-Fi service starting at 02:28 pm PDT on 6/5/15. We are investigating the incident and services will be restored shortly. | ||||||||||||||||||||||
45 | 6/7/2015 | Closed | Banned irrelevant post | http://community.linksys.com/t5/Access-Points/Planet-Health-Organization/m-p/943646#M16876 | ||||||||||||||||||||||
46 | 6/8/2015 | Closed | Lithium Social Web - Scheduled Maintenance - 30 Minute Warning | |||||||||||||||||||||||
47 | 6/27/2015 | Upcoming | Lithium Community Maintenance (US & APAC) - Jun 27, 05:00 - 09:00 UTC | |||||||||||||||||||||||
48 | 6/8/2015 | Closed | LSW Maintenance | June 08, 2015 7:32 PM to 8:16 PM | ||||||||||||||||||||||
49 | 6/9/2015 | Closed | EA8500 Newegg Review not captured | Fixed on June 16 | ||||||||||||||||||||||
50 | 6/11/2015 | Closed | Product Review Console Update - WEMO Led bulb Newegg | |||||||||||||||||||||||
51 | 6/12/2015 | Closed | IR - WEMO LED setup issue with Android | WEMO Android 1.12 App setup issue with brand new WEMO Link and bulbs | ||||||||||||||||||||||
52 | 6/14/2015 | Closed | Emergency UPS Maintenance - CDO | The old UPS (30kVA) in CDO has a defective fuse. It is currently running on bypass mode. If there will be a commercial power outage, majority of the IT infrastructure will be affected. The replacement fuse will be delivered and installed tomorrow @ 4pm MNL. We would like to recommend an emergency maintenance to move the affected circuits to the new UPS (60kVA). There will be a 30-minute downtime during the maintenance activity. We plan to conduct the maintenance @ 3:30pm mnl or 12:30am PDT today. | ||||||||||||||||||||||
53 | 6/14/2015 | Closed | FB and LSW downtime for 2 minutes | 2:41 AM | ||||||||||||||||||||||
54 | 6/14/2015 | Closed | No internet access | 2:54 AM | ||||||||||||||||||||||
55 | 6/14/2015 | Closed | Intermittent connection | It took almost 10-15 minutes before the connection went back. | ||||||||||||||||||||||
56 | 6/14/2015 | Closed | Online tracker unaccessible for 2 hours | |||||||||||||||||||||||
57 | 6/15/2015 | On-going | FW: Belkin Reviews: Get What We Give (Wrong tagging) | Is it normal for a 5 star rated (positive) review to be tagged as P1 in the LSW? - Andy | ||||||||||||||||||||||
58 | 6/15/2015 | Closed | Product Review Console Update - WRT1200AC Wallmart and Linksys | Added: WRT1200AC Walmart Code 44867310 / Linksys Code P-WRT1200AC | ||||||||||||||||||||||
59 | 6/16/2015 | On-going | Release - Android app 1.12. | |||||||||||||||||||||||
60 | 6/16/2015 | Closed | Belkin Support Articles Maintenance | Happened Tue 6/16/2015 7:45 AM | ||||||||||||||||||||||
61 | 6/16/2015 | Closed | Newegg Reviews not on RankPeek | Happened Tue 6/16/2015 9:54 AM | ||||||||||||||||||||||
62 | 6/17/2015 | Closed | WEMO Cloud Server service degradation | https://wemo.statuspage.io/incidents/t0b1szxymf1b | ||||||||||||||||||||||
63 | 6/18/2015 | Closed | Linksys.com Reviews on LSW | Vince: Close them out for now | ||||||||||||||||||||||
64 | 6/18/2015 | Closed | LSW for newbies are up. | |||||||||||||||||||||||
65 | 6/19/2015 | Closed | Deployment of Newbies | |||||||||||||||||||||||
66 | 6/18/2015 | Closed | Bazaarvoice Irregularity | Report by Andy (Re: Bazaarvoice Irregularity (Duplicate Reply on Bestbuy) | ||||||||||||||||||||||
67 | 6/18/2015 0:00:00 | Closed | Chat-OOW Online Tracker: Not Accessible | |||||||||||||||||||||||
68 | 5:13 PM 6/25/2015 | Closed | [LSW] Interruption of Service for Facebook and Twitter integrations | No FB and Twitter posts received for 3-5hrs | ||||||||||||||||||||||
69 | 6/25/2015 12:13:00 | Closed | Cisco Valet M10 Connection Issues | |||||||||||||||||||||||
70 | 6/25/2015 22:32:00 | Closed | Lithium Social Web - Scheduled Maintenance - 15 Minute | |||||||||||||||||||||||
71 | 6/27/2015 1:58:00 | Closed | Lithium Community Maintenance (US & APAC) - 1 hour | |||||||||||||||||||||||
72 | 9/12/2015 | Closed | WEMO Community | Spam posts - all deleted and banned - closed at 09/14/15 | ||||||||||||||||||||||
73 | RAHA BITCHESSSSSSSSSSSSSSSSSSSSSSSš¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤”š¤” | |||||||||||||||||||||||||
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