Writing Customer Service Emails Training Course In Singapore

Writing Customer Service Emails Course in Singapore

Customer service interactions range from direct contact to calls and to written exchanges. In emails, the content usually contains instructions that would help the customers with their problem. It is important to write in a clear and straightforward manner that will not cause confusion and that should answer all the customer’s queries.

This Writing Customer Service Emails workshop is ideal for anyone who would like to gain a strong grasp and improve their Writing Customer Service Emails.

The ideal group size for this Writing Customer Service Emails course is:

The duration of this Writing Customer Service Emails workshop is 2 full days. Knowles Training Institute will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

Below is the list of course objectives of our Writing Customer Service Emails course

• Understand how to use email to build a positive relationship with customers
• The top 5 customer email templates
• Maintaining formality
• Keeping the subject field relevant
• Keeping your email clear and brief
• Using plain, simple and polite language
• Proofreading your email
• 6 things to never do when writing emails to customers

Each participant will receive the following materials for the Writing Customer Service Emails course

Each course participant will receive a certification of training completion

There are 4 pricing options available for this Writing Customer Service Emails training course. Course participants not in Singapore may choose to sign up for our online Writing Customer Service Emails training course.

Contact us for the latest Writing Customer Service Emails course schedules:

Register For This Writing Customer Service Emails Course Now!

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